0800 number - frequently asked
questions
Can I use my 0800 number on any BT
line? Yes. Your 0800 number shares any existing BT line with an
existing number. Such 0800 numbers do not affect your existing line, number or
services.
Can I use the 0800 number on a residential
line? Yes. Our 0800 freephone service can be used on both business
and residential lines.
Can I move an 0800 number to another
line? Yes. ven if you move premises, your 0800 number can be moved
free of charge.
Can I have more than one 0800 number sharing the
same line? Yes. You can have multiple numbers on the same line for
only £2 per month for each extra 0800 number.
How long does
connection take? 0800 number connection is usually completed within
seven days. You will be advised in writing of your number and the starting
date, once the 0800 number has been connected.
Can I pick my 0800
number? 0800 numbers are issued automatically by the carriers that
we use and it is not possible to choose a particular number on our standard
service.
How long can I keep my 0800 number? The 0800
number is yours for as long as you contimue to pay the monthly service
charge.
Can I call an 0800 number from outside the
UK? 0800 numbers can only be used within the country in which they
are issued.
Can I call an 0800 number from a mobile
phone? Yes. The call is free from certain mobile phone providers,
whilst others charge their standard rate for the call. We can offer advice
regarding the most cost effective solution for calling 0800 numbers from a
mobile phone.
Order your 0800 number today |